Greymouth based, supporting customers NZ-wide

Diagnostics-first technology repair
and data recovery.

Data recovery, PC and laptop repair, backups, networking, and small business IT support with clear advice before work starts.

Greymouth
Local Base
NZ-Wide
Courier Support
Quote First
No Surprise Work

Core solutions

Repair, recovery, and support

Find the right starting point, then contact us for assessment.

Data Recovery

Recovery support for deleted files, corrupted USB and SD cards, external drives, and storage faults.

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PC & IT Support

Practical help with laptops, desktops, slow systems, software issues, malware, upgrades, and troubleshooting.

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Backup Solutions

Local, cloud, NAS, and small business backup planning before a failure turns into a data loss problem.

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Networking

Router, Wi-Fi, printer, mesh, and small network troubleshooting focused on the real weak points.

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Business Support

Small business IT help for computers, backups, networks, remote support, and practical planning.

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Why choose us

Straight answers before expensive decisions

Faults are diagnosed first, then you get practical options and a clear quote.

Honest diagnostics before recommending repair or replacement

Clear quotes before work starts

Practical advice based on device, data, and budget

Greymouth based with NZ-wide courier support

How it works

A simple approval-first process

1

Contact us

2

We assess the fault

3

You receive a clear quote

4

Work starts after approval

Pricing snapshot

Useful starting points, not a fixed repair menu

Most repairs are quoted after diagnosis because every fault is different. You will receive a clear quote before any work begins.

Diagnostics

  • Free if repair/recovery proceeds
  • $40 bench fee if quote declined

Data Recovery

  • Deleted file recovery: From $99
  • Corrupted USB / SD recovery: From $89
  • External drive recovery: From $149
  • Advanced recovery quoted after diagnosis

On-Site Support

  • Local Greymouth call-out: From $59
  • On-site support: From $90/hr
  • Travel outside Greymouth quoted before travel

Web Services

  • Basic business websites: From $499
  • SEO, maintenance, hosting, and custom web work quoted per project

FAQ

Common questions

Do you charge for diagnostics?

Diagnostics are free if approved repair or recovery work proceeds. If you decline the quote after assessment, a $40 bench fee applies.

Why don't you list fixed prices for every repair?

The same symptom can have several causes. Quoting after diagnosis keeps pricing fair and avoids charging for parts or labour that are not needed.

Can I courier a device from outside Greymouth?

Yes. Contact us first so we can check whether the device is suitable for courier assessment and provide workshop details for the booking.

What should I do if my drive has important data?

Stop using it immediately. Do not keep plugging it in, running repairs, or copying files from it if it is failing. Continued use can reduce recovery chances.

Do you offer small business support?

Yes. We can help with PCs, laptops, backups, networking, remote support, courier repairs, and practical IT planning for small businesses.

Can you help with backups before something fails?

Yes. Backup planning is one of the best ways to avoid emergency data recovery. We can help with external drives, cloud backup, NAS, and business continuity planning.

Latest guides

Practical advice and repair guides

Plain-English notes for safer troubleshooting, recovery decisions, and backup planning.

Guide Coming soon

External Drive Not Showing Up

Safe first checks before a drive problem becomes a recovery job.

Read guide
Guide Coming soon

Recover Deleted Files

Early steps that can improve recovery chances and avoid overwriting data.

Read guide
Guide Coming soon

Best Backup Options

A plain-English comparison of external drives, cloud backup, NAS, and simple hybrid setups.

Read guide

Need a repair, recovery assessment, or backup plan?

Tell us what happened and what matters most. We will help you choose the next practical step.

Contact / Request Help